Purchase Policy

Animals are NOT on hold, or sold to you until payment has been received. Stating your intention to buy does not hold a place in line. The 1st person to send in a payment is the "buyer".

Any animal over $500 can be setup on a payment plan and held with a non-refundable 25% deposit. The remaining balance is due 14 days from deposit. Discounts are not given with payment plans.

We guarantee our animals to be healthy, correctly sexed, accurately represented, and feeding. We can't guarantee genetics because of the complexity and variability of multi-gene animals, but we take pride in doing our best to accurately identify the traits. All hatchlings with recessive traits produced by us are guaranteed. All hatchlings are captive born and produced by myself unless otherwise noted. All hatchlings are in good health and fed at least 3 meals before being sold. I triple check gender before listing and shipping, but any discrepancies with the gender of your snake must reported within 7 days of delivery. If the animal is shown to be sick or injured upon delivery as proven by the Buyer (with photos and videos, as needed), we will make arrangements with the buyer to return the animal for a full refund if requested. Claim Period is 1 hour after delivery to hub and the animal must be shipped back on the next possible business day. For the safety of the animals we will only ship to a fedex hub.

Testing for disease is at the discretion of the buyer. The specimen MUST BE COLLECTED AND SENT OUT WITHIN 24 HOURS. Proof of chain of custody is required, ie. having a picture of the specimen/lot number of the sample and visual proof of the positive result. The animal must be sent back by the next business day. I will pay half of the shipping cost, up to 50 dollars.